Blog

Nonprofits are often the beating heart of our communities. These organizations are frontline responders to pressing social and environmental challenges, but overwhelming administrative needs frequently bog down staff — pulling them away from the very communities they serve. Agentic AI is rapidly emerging as a

Long checkout lines. Inventory gaps. Dissatisfied customers. As the Principal Director of Retail Consulting at Accenture, I’m all too familiar with the challenges of in-store shopping, especially during peak periods like seasonal sales or the holidays. Here’s the in-store experience retail leaders want to offer:Your

Let’s get right to it. Are you afraid of the term “digital labor”? With so many new buzzwords shaping the way we work, it’s easy to assume that as a small or medium-sized business (SMB) or startup, this one isn’t meant for you. But digital

Making the leap from campus to your first professional role is an incredible milestone. Our new grad program is designed to make that journey a success, providing the roadmap and supportive community you need to thrive. Join us as we share the real-world experiences and

Every time a new digital service goes live — a permitting portal, a benefits app, a scheduling tool — there’s an IT team behind it trying to keep pace. But as demand rises, staffing and systems are falling behind. Budgets are tight, timelines are short,

As a new Computer Engineering graduate in 2021, Edgar López Valdés had plenty of options to carve his career path – but he knew he wanted to land at Salesforce. “I first heard of Salesforce on a family trip to San Francisco some years before

There’s no shortage of hype around AI agents right now. Every tool promises intelligent automation. Every headline hints at fully autonomous systems. But as IT teams weigh the opportunity, you’ve probably been asked: “Can we use an agent for this?” But behind that question is

In today’s rapidly evolving business landscape, Artificial Intelligence isn’t just a buzzword – it’s a transformative force reshaping how companies operate and how sales professionals deliver value. At the forefront of this revolution is Agentforce, a groundbreaking solution that’s empowering businesses and creating incredible opportunities

In the relentless pursuit of customer understanding, businesses amass vast oceans of data. Yet, too often, this invaluable resource remains fragmented, locked away in disparate systems, hindering the very insights it promises. The age of AI demands more. It demands a seamless, intelligent flow of