Retail leaders are dealing with more complexity and uncertainty than ever. Today, 70% of retailers’ applications are disconnected, and they use over 44 different systems, on average, to run their businesses. This result? Shopping experiences feel clunky, inconsistent, and impersonal.
To make it easier and more economical than ever to deliver a cohesive customer experience, we’re offering the full power of Salesforce with complete, all-in-one solutions — packed with features specifically tailored for retailers. We’re excited to announce two new Salesforce Retail Bundles. These comprehensive offerings combine essential retail apps with the unmatched capabilities of Customer 360 — all bundled together for a faster, simpler path to success.
Choose the streamlined, all-in-one solution that’s right for you.
Unified Digital Bundle: Perfect for retailers who are looking to unify the complete commerce experience at high-scale, this bundle makes it easy to get up and running fast.
- A complete Unified Commerce solution, including Digital Commerce, Order Management, and Point of Sale
- Marketing Cloud Advanced
- Salesforce Foundations
- Data Cloud Credits
- Agentforce Credits
Unified Retail Bundle: Designed for larger retailers, this robust bundle unlocks the full power of Customer 360.
- A complete Unified Commerce solution, including Digital Commerce, Order Management, and Point of Sale
- Marketing Cloud Advanced
- Service Cloud
- Slack
- Tableau
- Mulesoft
- Loyalty Management
- Data Cloud Credits
- Agentforce Credits
- Salesforce Foundations
NOTE: These bundles are a Pricing Promo and expire on December 31, 2025.
Here’s how Retail Bundles will amplify your success.
Enhance the customer experience: Unified retail experiences brings all your systems and data — from sales, marketing, and customer service— together in one place, so everything works smoothly across channels.
- Personalize customer experiences in real-time and recognize each customer, no matter where they shop — online, in-store, or through your app.
- Send smarter marketing messages based on what people are actually browsing or buying, not just generic promotions.
- Give service teams a full picture of each customer (including order history, preferences, past interactions, and more) without the swivel chair effect.
Streamline operations: Instead of juggling separate systems for online orders, in-store checkout, and inventory, retail bundles allow you to run them all on one connected platform. That means:
- Staff at brick-and-mortar locations are empowered by point of sale terminals that give them visibility into online orders, customer preferences, and inventory.
- Significantly minimize the swivel chair effect; Employees don’t need to log in to multiple systems to perform day-to-day tasks.
Leverage data and AI: What opportunities are hiding in your data right now, and what could you unlock if Data Cloud and Agentforce could surface them for you, instantly?
- With the power of Data Cloud and Agentforce, you can instantly segment customers based on real-time data from across your business (like browsing, purchasing, and service history). This means you can tailor every interaction to a customer’s current intent and preferences.
- AI skills for guided shopping, order management, marketing, and service, enhancing the shopper experience and streamlining operations.
- Data Cloud for B2C Commerce provides a unified shopper profile and real-time segmentation.
Deliver a fully unified retail experience — at a lower cost
Drive efficiency, loyalty, and growth with an all-in-one solution.
