Blog

BFCL Audio: A Benchmark for Audio-Native Function Calling

We are excited to announce a Salesforce AI Research and Berkeley collaboration: BFCL Audio—a new benchmark that extends BFCL to the audio domain! A little Berkeley lore: back in 2022, we couldn’t find open-source models that handled zero-shot function calling reliably—so we trained our own.

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6 Tips To Get Your Content Surfaced by LLMs

For decades, writing for the internet was a soulless exercise in pleasing bots. We stuffed articles with keywords, built pages for crawlers, and focused on search engine ranking above all else. It was a game that wasn’t ideal for anyone. But that game is changing,

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Illustration of a chatbot handling calls and emails on a hologram screen.

The Truth About AI Agents for Small Business Owners

You might have heard people say that artificial intelligence (AI) is complicated, and that only big tech companies or those with huge budgets can afford it. Sound familiar? Here’s the truth: AI agents aren’t mysterious, rocket-science-level tools, they’re more like friendly helpers for your small

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