In today’s fast-paced business world, companies are constantly seeking ways to improve customer relationships, boost sales, and optimize business processes. A critical tool that has gained widespread adoption is Salesforce, a leading Customer Relationship Management (CRM) platform. According to a 2022 report by Gartner, the
Trust is everything in business, and case studies are one of the most powerful ways to earn it. A great case study doesn’t just tell people what you do — it shows how you solve real problems for businesses like theirs. For small and medium
Nonprofits are often the beating heart of our communities. These organizations are frontline responders to pressing social and environmental challenges, but overwhelming administrative needs frequently bog down staff — pulling them away from the very communities they serve. Agentic AI is rapidly emerging as a
Long checkout lines. Inventory gaps. Dissatisfied customers. As the Principal Director of Retail Consulting at Accenture, I’m all too familiar with the challenges of in-store shopping, especially during peak periods like seasonal sales or the holidays. Here’s the in-store experience retail leaders want to offer:Your
Let’s get right to it. Are you afraid of the term “digital labor”? With so many new buzzwords shaping the way we work, it’s easy to assume that as a small or medium-sized business (SMB) or startup, this one isn’t meant for you. But digital
Making the leap from campus to your first professional role is an incredible milestone. Our new grad program is designed to make that journey a success, providing the roadmap and supportive community you need to thrive. Join us as we share the real-world experiences and
Every time a new digital service goes live — a permitting portal, a benefits app, a scheduling tool — there’s an IT team behind it trying to keep pace. But as demand rises, staffing and systems are falling behind. Budgets are tight, timelines are short,
As a new Computer Engineering graduate in 2021, Edgar López Valdés had plenty of options to carve his career path – but he knew he wanted to land at Salesforce. “I first heard of Salesforce on a family trip to San Francisco some years before
There’s no shortage of hype around AI agents right now. Every tool promises intelligent automation. Every headline hints at fully autonomous systems. But as IT teams weigh the opportunity, you’ve probably been asked: “Can we use an agent for this?” But behind that question is
In today’s rapidly evolving business landscape, Artificial Intelligence isn’t just a buzzword – it’s a transformative force reshaping how companies operate and how sales professionals deliver value. At the forefront of this revolution is Agentforce, a groundbreaking solution that’s empowering businesses and creating incredible opportunities
