![[Illustration] A manager and an AI agent review unified data in a contact center.](https://www.cybercloudintel.com/wp-content/uploads/2025/08/4-Contact-Center-Trends-Humans-and-AI-in-Action.jpg)
When AI agents first hit the scene, some companies rushed to replace humans in the contact center, convinced AI could do it all. But it didn’t take long to realize they’d overestimated what AI could do and underestimated the power of people. What they actually
In this review of the Dynamics 365 Finance and Supply Chain Management blogs: Business performance planning in D365 Finance The future of financial reporting: SSRS How to prevent users from creating empty POs Streamlining retail procurement Business performance planning in Microsoft Dynamics 365 Finance An
The Salesforce Certified Administrator Exam empowers professionals to harness Salesforce’s full potential, ensuring organizations streamline CRM operations and drive growth. Recognized as the industry’s premier credential, this Salesforce admin certification covers security and access controls, data management strategies, workflow automation, reports and dashboards, and platform
If you’ve read an article, turned on a TV, or listened to a podcast recently, there’s a good chance artificial intelligence (AI) was mentioned. (It’s also likely that AI was used to research, write, or create that content.) AI isn’t only changing the media we
At Tech9logy Creators, we’re more than just a Salesforce Partner Company — we’re your dedicated technology ally. As a trusted Salesforce development company, we specialize in crafting custom Salesforce solutions that align with your unique business goals. Whether you’re looking to streamline your operations, enhance
The Elizabeth Dole Foundation (EDF) is the leading organization supporting the 14.3 million military and veteran caregivers across the United States. EDF equips caregivers with essential tools, resources, and support through their Community Caregiver Map (CCM), a vital part of their Hidden Heroes Campaign. The
In this review of the Microsoft Power Platform blogs: Enhance Power BI reports with automatic language detection using Python Have you played Yahtzee? In Power Apps Power Pages: account switcher Enhance Power BI reports with automatic language detection using Python Enhance Power BI reports with
In the digital age, email marketing remains one of the most effective and cost-efficient ways to reach your audience. Whether you’re a small business, a startup, or an established corporation, having access to a targeted USA email list can significantly enhance your marketing efforts. This
At Salesforce, giving back is in our DNA. We’re driven by a shared purpose to empower innovation and partner with organizations around the world to drive meaningful, lasting change in our communities. While our daily work delivering trusted technologies to our customers is the crux
When it comes to luxury train travel in India, two names stand out: Palace on Wheels and Maharajas Express. Both offer an opulent experience, but they differ in several aspects, including routes, onboard services, and the overall experience. Here’s a look at how they compare: 1. Route and Destinations Palace on
