Imagine an e-retailer struggling to personalize the online experience for its loyal in-store customers. With Salesforce Data Cloud’s Real-time Identity Resolution, as soon as an offline customer browses the website or mobile app using personal identifiers, their profile instantly merges with their in-store activities. This
Entrepreneurs and small and medium-sized business (SMB) owners like you have many decisions to make while starting a business. Should you go for a Limited Liability Company (LLC) or a Corporation (Corp)? A sole proprietorship or a partnership? There are many choices to make as
In this review of the Power Platform blogs: What’s new in Power Apps: June 2025 feature update How to use Power Apps to streamline wealth management processes Dataverse connector’s ‘return full metadata’ parameter in Power Automate Power Pages: My favorite ChatGPT misconceptions What’s new in
[Image credit: Nishit Raj Jain / Salesforce] While standing at a professional crossroads, Nishit chose curiosity over comfort and took the road less travelled. And it paid off. Back in 2012, Nishit Raj Jain was at a turning point. Stay on the mainframe path, or
Not all agents are the same, especially when it comes to enterprise tasks Building AI agents for CRM is much more than deploying a Large Language Model (LLM). An enterprise agentic system needs to account for the appropriate workflows, access to data and privacy and
In an era where every enterprise thrives on intelligent insights, the ability to unify, activate, and reason on your most critical business data is paramount. For years, Salesforce has empowered organizations with the world’s leading CRM and an unparalleled view of customer interactions. We are
They say you’re the average of the five people you spend the most time with and in business, that couldn’t be more true. Every person you hire shapes your small and medium-sized business (SMB). The right people help it grow, while the wrong fit can
Rush University System for Health is a top-ranked academic health system in Chicago, dedicated to delivering high-quality care across its hospitals, clinics, and outpatient services. Focused on innovation, equity, and community health, Rush is known for its innovative approaches in patient care, offering cutting-edge treatments
If you’ve worked in business or tech, you’ve probably heard about Salesforce. It’s not just a buzzword—it’s the backbone for customer management in countless companies. Salesforce helps businesses keep track of customers, sales, and support, all in one place. In 2025, the need for skilled
Today’s sustainability landscape offers a powerful opportunity for fresh thinking and inclusive collaboration. Recognizing this, Salesforce, the World Economic Forum (WEF), and Deloitte came together to co-found UpLink, a global initiative that identifies and accelerates innovative solutions aligned with the United Nations’ Sustainable Development Goals
