[Image credit: Nishit Raj Jain / Salesforce] While standing at a professional crossroads, Nishit chose curiosity over comfort and took the road less travelled. And it paid off. Back in 2012, Nishit Raj Jain was at a turning point. Stay on the mainframe path, or
Not all agents are the same, especially when it comes to enterprise tasks Building AI agents for CRM is much more than deploying a Large Language Model (LLM). An enterprise agentic system needs to account for the appropriate workflows, access to data and privacy and
In an era where every enterprise thrives on intelligent insights, the ability to unify, activate, and reason on your most critical business data is paramount. For years, Salesforce has empowered organizations with the world’s leading CRM and an unparalleled view of customer interactions. We are
They say you’re the average of the five people you spend the most time with and in business, that couldn’t be more true. Every person you hire shapes your small and medium-sized business (SMB). The right people help it grow, while the wrong fit can
Rush University System for Health is a top-ranked academic health system in Chicago, dedicated to delivering high-quality care across its hospitals, clinics, and outpatient services. Focused on innovation, equity, and community health, Rush is known for its innovative approaches in patient care, offering cutting-edge treatments
If you’ve worked in business or tech, you’ve probably heard about Salesforce. It’s not just a buzzword—it’s the backbone for customer management in countless companies. Salesforce helps businesses keep track of customers, sales, and support, all in one place. In 2025, the need for skilled
Today’s sustainability landscape offers a powerful opportunity for fresh thinking and inclusive collaboration. Recognizing this, Salesforce, the World Economic Forum (WEF), and Deloitte came together to co-found UpLink, a global initiative that identifies and accelerates innovative solutions aligned with the United Nations’ Sustainable Development Goals
The rise of agentic AI presents both incredible opportunities and unique challenges. As AI agents become more integrated into business operations, the focus on trust extends beyond data security to encompass the accuracy and reliability of these agents. That’s exactly why I’m excited to share
Have you started your small or medium-sized business (SMB), but you may not be a writer? Or while running your business, you learned how to write blogs but don’t have time? Whatever your journey, artificial intelligence (AI) can help. And, this is coming from a
I’ve been using the Unified Developer Experience (UDE) for development / troubleshooting of D365FSC for a while now and am finally making the switch to making it the primary development platform from an ISV perspective. I wanted to share what the process looks like and
