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Driving Digital Transformation in the Automotive Industry:

With over a century of global automotive leadership, Ford recently embarked on a significant digital transformation in South America, focusing on delivering personalized, impactful customer experiences. As an existing Salesforce customer since 2017, Ford started with Sales and Experience Clouds for lead management in Brazil,

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5 Benefits of Using HDMI Cables for Your PC

An HDMI cable, often called an HDMI cord, is one of the most essential tools for anyone using a desktop or laptop today. It is primarily used for connecting your PC to external monitors, televisions, or projectors. Although it may seem basic, this cable actually

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Icons for Sales Cloud and Revenue Cloud with Agent Astro flying: Sales Cloud product release

Sales Cloud Product Release Notes

We hear it from every corner: Do more with less. Keep productivity high.  That’s why we’re excited to announce our latest releases, focused on removing productivity blockers and empowering teams to hit targets faster.  Say goodbye to time-sucking sales process tasks with automatic opportunity record

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Two coworkers examine support metrics to assess if they're getting results.

Key Support Metrics for Agentforce Success

You’ve invested considerable time and money in your service organization. But are you seeing a significant return on that investment? Are AI innovations like Agentforce delivering the impact you expect for your business? For the past eight months, Agentforce on Help has been providing our

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