Customers are fed up with traditional self-service – and it’s not hard to see why. For many companies, customer self-service looks like basic FAQs, hundreds of knowledge articles, and chatbots that can only handle simple requests. Customers spend more time than they’d like hunting around
As low-code platforms make in-house software development more accessible, many businesses are considering this approach for various projects, including data archiving solutions. If your data is growing and you’re weighing a build-versus-buy strategy for archiving, you’ve come to the right place. Let’s break down the
In this blog, we will explore how you can simplify and accelerate your AI prompt creation process using Microsoft’s powerful “Draft with Copilot” feature in the AI Prompt Builder. Whether you’re drafting customer emails, summarizing feedback, or generating business proposals, this tool helps you create
Join us, Amey Holden and Megan V. Walker, for our final interactive webinar in the series where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights – Journeys! We all know the deadline is looming and you WILL lose access to Outbound
In this review of the Dynamics 365 Finance and Supply Chain Management blogs: Optimize asset management Data fixes: common solutions Project management & accounting budgeting Inventory valuation: Month close standard operating procedure Optimize asset management with Dynamics 365 Supply Chain Management Writing on the ERP
Business Research Agents, aka BRA, aka as former Project Sophia has been in the market for some time, and I’m loving the ways it’s going… Original Post https://www.anainesurrutia.com/post/7-research-agents-powered-by-project-sophia The post 7 Research Agents powered by Project Sophia appeared first on 365 Community Online. Source link
In the past few years, it seems like the markets for small businesses have been changing faster than ever before. Customers expect instant and personalized service. Competition is no longer just local. And digital tools (once considered optional) have become the backbone of how business
In this video, you’ll learn how to create a custom dynamic Word Template in Microsoft Dynamics 365 CE/CRM. We’ll walk through a real use case, design the template step-by-step, and test it in action — all in under 8 minutes!This is perfect for automating document
Launching a pilot is a great way to explore AI agents in a controlled setting. You can create one, test it, and address any challenges before rolling it out. If you want the pilot to succeed, though, you need to do it right: By some
Looking to market your product or service through email marketing? You’re not alone! Most businesses turn to email marketing, and for good reason. It’s no surprise that email remains a top choice for online promotion, with Mailchimp leading the way for campaign execution. But if
