Imagine this scenario…You’re halfway through your day. You’ve answered a WhatsApp message from a lead, replied to a product query on your site’s live chat, and just shot out a quick SMS update to a client. Then it hits you, where is that chat history?
Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and integrity of these LLM-based solutions, and protecting end users from potential harm
Managing multiple projects often means constantly updating stakeholders with the latest information on timelines, budgets, and client feedback. For many project managers, this usually involves digging through CRM systems for updates, manually copying details, and attaching them to emails, a tedious and time-consuming task. There’s
Feeling unsure about the challenges ahead for your brand? Economic uncertainties like shifting trade policy, supply chain disruptions, and workforce retention are reshaping consumer behavior, with 85% of shoppers now trading down for lower-priced goods. This shift, along with ongoing operational inefficiencies, is putting significant
In this video, you’ll learn how to format dates using expressions in Power Automate. We’ll walk through the creation of a flow that takes date inputs and uses the formatDateTime() expression to customize the output format. Whether you’re displaying dates in emails or storing them
Since launching Marketing Cloud Growth and Advanced Editions last spring, we’ve been expanding access worldwide with data residency and channel support. In 2024, we launched Growth and Advanced Editions in North America, Asia/Middle East and Latin America, allowing these customers to take full advantage of
In the evolving world of sales and customer engagement, territory management is no longer a nice-to-have but a strategic necessity. According to industry research, organizations with clearly defined sales territories experience 20–25% higher sales productivity compared to those operating without them. However, many sales managers
Artificial intelligence (AI) is changing the way you grow your startup or small and medium business (SMB), helping you work smarter, automate tasks, and make data-driven decisions. But with so many different AI models available, how do you know which one is right for your
It was the day of our Welsh Azure User Group #WAUG April 2025 meet up and we had yet another two amazing speakers join us. We were joined by another two brilliant community speakers, firstly Owain Osbourne-Walsh joined us to talk about Building Self Hosted
What if I told you that you have everything you need to reach your revenue goals today? All you have to do is tap into your sales team’s potential and equip them to transform their ambitions into actionable goals — all you need is the
