You know those delicious samples you snack on while shopping at warehouse clubs? And when the samples are so good that you decide — without prompting — to buy the product on the spot? That’s a classic example of product-led sales (PLS). Samples of donuts,
Worried that Field Service might be a steep learning curve for your team? You’re not alone. But we think that’s not the case – if your engineers can use a smartphone and your office team can handle Outlook, they’re already halfway there. For engineers: The
AI agents can do amazing things. They can handle complex returns for retail companies. They can help determine whether patients are eligible for clinical trials. They can also help homebuyers sort through loan options, a process that might otherwise be complex and confusing. As impressive
Dashboards in Dynamics 365 Sales provide a centralized view of key business metrics, making it easier for sales teams to track performance, monitor leads, and manage opportunities efficiently. However, out-of-the-box dashboards may not always align with your team’s specific needs. Fortunately, Dynamics 365 Sales allows you to
We are thrilled to announce that Salesforce has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms for the second consecutive year. Gartner evaluated 12 vendors, and we are proud to be recognized as highest in Ability to Execute
Imagine having a way to instantly turn raw data into clear, insightful visuals without the hassle of manually gathering and updating information. As a Data Analyst, you know how challenging and time-consuming it can be to pull data from multiple CRM records, create reports, and
In today’s fast-paced world, waiting is not an option, especially when your customers need immediate assistance. They expect instant responses, and your business demands real-time insights to empower your agents. Every millisecond counts in delivering exceptional service. That’s why we’re thrilled to announce a leap
Microsoft has officially rolled out Release Wave 1, bringing a suite of new features and enhancements to Dynamics 365 Sales designed to help sales teams work smarter, close deals faster, and build stronger client relationships. In this blog, we’ll explore how these updates can streamline
Nicole L. Rose is a lead front-end Commerce Cloud developer and architect at Capgemini North America. Her career in Salesforce Commerce Cloud spans more than 12 years during which time she’s worked with iconic brands like Diane von Furstenberg, Yeti, Dooney & Bourke and PGA
If we are going to send information to Contacts about sessions, wouldn’t it be nice to have a lovely formatted list of speaker profiles for the people that are presenting? We can do that and provide their bio, photo and social links (or whatever information
