Authors are listed in alphabetical order. Introduction As enterprises adopt AI assistants, evaluating how well these agents handle real-world tasks — especially through voice interfaces — has become crucial. Traditional benchmarks largely focus on general conversational abilities or narrow tool-use scenarios, leaving a gap in
La revolución de la IA en las aplicaciones empresariales está rompiendo moldes, y Microsoft ha dado un paso decisivo con la introducción del Model Context Protocol (MCP). ¿Qué lo hace tan disruptivo frente a las integraciones API tradicionales? ¿Cómo cambia el modo en que los
(Note: MSDW is a media partner of the Resco Next 2025 event.) At Resco Next 2025 in Valencia, Resco CEO Andrew Lorraine opened the conference with a message centered on new solutions, continuity for customers, and the challenges that organizations face around enterprise app development
Think you know all the ins and outs of email marketing at this point? Even if you’ve spent hundreds of hours building out your current email campaigns, do you know what to do when your company decides to enter into a new country/region? Have you
DynamicsMinds is opening its gates in Portorož, Slovenia, and Inogic is ready to bring a dose of CRM enchantment to the community. From May 26–28, join us as we showcase the latest breakthroughs in Dynamics 365 and Power Platform—where every demo feels like uncovering a
There are 72,000 thoughts that run through your head each day. With billions of people — and now artificial intelligence (AI) generating ideas too — imagine how many business ideas are out there, ready to be born. Great ideas deserve attention, and a strong business
How to Become a Job-Ready AI & ML Engineer? 🚀 Become a Job-Ready AI & ML Engineer Backed by Microsoft AzureReady to break into the world of Artificial Intelligence and Machine Learning? We will walk you through how to build, train, and deploy real AI
In today’s digital landscape, phishing attacks have become a ubiquitous threat, presenting themselves in emails, texts, and even phone calls. While most of us are aware of the term “phishing,” several misconceptions continue to exist. Understanding the evolving nature of threats like phishing is crucial
Unlock the power of Model Context Protocol (MCP) Unlock the power of Model Context Protocol (MCP) — the universal adapter transforming how AI connects to your business tools and data. In this episode of AzBytes with John & Ty, we dive into: What MCP is
Despite the rise of newer digital channels, email remains one of the most widely used customer support channels. According to our research, 90% of service organizations still rely heavily on email. Email is particularly useful for handling more complex and less time-sensitive issues. Its asynchronous
