When working with workflows triggered by HTTP requests, you may face a common challenge, i.e., ensuring that only authorized users can start the workflow. In many cases, you might need to restrict access so that only specific users within your organization can trigger it. When
Chances are your company has already spent time and money automating business processes that were once done manually. But that’s not enough to deliver the best customer experiences, biggest cost savings, long term growth, or greatest efficiency. What is? Intelligent automation. What is intelligent automation?
La primera ola de lanzamientos de 2025 para Dynamics 365 Sales ya esta aquí. La primera ola de lanzamientos de 2025 para Dynamics 365 Sales promete revolucionar la forma en que los equipos de ventas gestionan sus oportunidades y relaciones con los clientes. Con un
Not every job comes with a step-by-step guide for what to do and when to do it. But with a comprehensive sales playbook, your sales team can have clear direction on how to handle most of the scenarios they’ll encounter while they’re out selling. Beyond
Customer retention is a key driver of long-term business success. Acquiring new customers is important, but keeping existing ones fosters loyalty, increases revenue, and reduces marketing costs. Microsoft Dynamics 365 Sales provides powerful tools to help businesses strengthen customer relationships, enhance engagement, and improve retention rates. Leveraging
Building strong customer relationships is at the heart of every successful business. For startups and small to medium-sized businesses (SMBs), the challenge often lies in managing those relationships efficiently as the company grows. Enter the customer relationship management (CRM) manager — a professional dedicated to
Efficient data management is a cornerstone of any successful application, and Microsoft Power Apps consistently delivers tools that make this process easier. One such feature is the Modern Table Control in Canvas Apps, which now supports multi-select functionality. This powerful enhancement allows users to perform
Between rising customer expectations, skill shortages, and growing pressures for AI adoption — keeping up is a challenge. Enter Agentforce. We’re now in the third wave of AI, where intelligent agent networks are reshaping the workplace. Agentforce unlocks a new level of productivity, powering “limitless
Hello Everyone, Today I am going to share my thoughts on create a journey by using Copilot to describe them in Dynamics 365 Customer Insights. Let’s get’s started. Creating Journeys using Copilot in Dynamics 365 Customer Insights – Journeys simplifies the process by leveraging AI
AI-powered solutions like Salesforce CRM are revolutionizing customer engagement, streamlining workflows, and providing deeper insights into customer needs. However, with the rise of large language models (LLMs), new security challenges have emerged. One significant threat is prompt injection attacks, which attempt to manipulate AI systems
