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Build Your First Agentforce Use Case: 8 Questions

Thinking about integrating Agentforce into your business? Smart move—it’s a game changer! But before you dive in, you need a solid approach to ensure Agentforce truly works for your team and customers. That’s where a use case workshop comes in. Think of it as your

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Power Pages: Configure Entra External ID

When building a Power Pages website where you will have external stakeholders signing in, it is highly recommended to use an external authentication provider and not the out-of-the-box forms based login and password. There are different external providers available, provided by Microsoft (Azure AD B2C)

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Illustration showing cyberattack and security for SMB

How to Protect Your Small Business From a Cyberattack

Cyberattacks are always a challenge for small and medium businesses (SMBs), especially in our digital-first era. With 67% of SMBs adopting AI-driven tools like automation to enhance security, it’s clear that small businesses like yours are taking proactive steps to stay protected from cyberattacks. These

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Illustration of a SaaS CRM for small business with two SMB owners

What is SaaS CRM? Your Complete Guide

Running a small and medium business (SMB) means balancing all the things — marketing your brand, building loyal customers, and keeping your team on track. As your business grows, so do these challenges. That’s where software-as-a-service customer relationship management (SaaS CRM) — yes, it’s a

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Jagged Intelligence in the Enterprise

In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a Jagged Intelligence in the Enterprise In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a fascinating paradox. AI systems continue to shatter performance records on increasingly complex benchmarks, while sporadically struggling

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