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Jagged Intelligence in the Enterprise

In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a Jagged Intelligence in the Enterprise In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a fascinating paradox. AI systems continue to shatter performance records on increasingly complex benchmarks, while sporadically struggling

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An AI agent interacts with users on a computer screen, surrounded by icons and chat bubbles.

AI in Customer Experience: How to Stay Ahead

AI, and especially AI agents, can go from buzz to bust, or from buzz to better business. It’s up to you. For those who succeed, it’s a genuine game-changer for customer experience. As businesses navigate the fast-paced digital world of customer service, AI agents have

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Amazing Apps YouTube channel welcome video – YouTube

G’day and welcome to Amazing Apps. I’m Neil Benson. I’m the founder of Customery, and a cofounder of Microsoft ISV, Superware. My mission is to help Microsoft customer and partners, like you, build amazing Power Platform and Dynamics 365 apps by mastering agile practices and

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Advice From an Angel: Q&A With Investor David Chang

Advice From an Angel Investor: Q&A With David Chang

Ever wondered what angel investors look for in a business pitch? How do they decide where to put their money? And what makes them lose interest? We’ve got you covered, with expert insights from David Chang, an experienced angel investor, and successful entrepreneur. What is

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Tabular format (HTML table) in Power Automate

A table structure always ensures that information is presented in a clear and easily digestible format, making it quick for customers to understand when included in an email. Tables help organize data efficiently, improving readability and professionalism. By utilizing the HTML Table action in Power

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