The email subscriber inbox has undergone some fairly drastic changes in the last year or so. From the introduction of tabs in the popular Apple mail solution to AI summaries across a number of mailbox providers (MBPs) such as Gmail, Yahoo, Apple and Android mail,
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents) bring advanced capabilities. Many organizations, especially ones working with a Chatbot Development Company, must decide whether to stick with traditional
Today’s consumers expect personalized, seamless, and flexible reward experiences that feel valuable and immediate. According to a study by McKinsey & Company, they want rewards that feel relevant and timely, not generic and delayed. For brands, delivering these experiences drives deeper engagement and also unlocks
In this review of the Microsoft Power Platform blogs: Mastering Power Fx for better apps Easily find your flows that use HTTP triggers Low-code is dead… ish. From canvas hacks to react apps How to populate lookup columns using Copilot Studio’s Dataverse connector Mastering Power
Nonprofit organizations face a unique set of challenges. From managing donors and volunteers to driving fundraising campaigns and ensuring transparency, efficiency is critical. In today’s digital-first world, nonprofits are increasingly turning to technology to simplify operations and expand their impact. This is where Salesforce Nonprofit
Bad data costs companies good money — especially if that data’s fueling AI. How much are we talking about? A 2024 survey by data integration company Fivetran found that artificial intelligence (AI) trained on inaccurate, incomplete, or low-quality data can cost large businesses 6% of
Salesforce Development Services and integration solutions are redefining the way organizations achieve agility, efficiency, and scalability in today’s digitally driven marketplace. As technology advances and businesses compete to deliver seamless customer experiences, integrating Salesforce into the existing IT landscape is vital for staying ahead. Reliable
In the era of AI, one thing is clear: data is the fuel for transformation. But for many companies, fragmented data and complex pricing models have made it harder to unlock the full value of their investments. That’s why more businesses are choosing Salesforce Data
Salesforce Einstein AI is reshaping the landscape of sales and service teams. In 2025, over 80% of CRM-using enterprises are expected to leverage AI capabilities like Einstein in their workflows. Companies using Einstein report up to 35% faster case resolution for service teams and an
Overview As the data ecosystem continues to expand and diversify, organizations are challenged by the complexity of managing information dispersed across multiple data lakes and warehouses. While this data holds immense value, it often remains fragmented and out of reach in real time—impeding innovation, escalating
