Blog

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Innovation and Opportunity in the Heart of Mexico City

Since opening its doors in 2024, Salesforce’s presence in Mexico City has been growing, innovating, and gaining national recognition.  Mexico City is at the center of Salesforce’s global expansion, and we are building a world-class team. Our Global Delivery Center (GDC) is a cornerstone of

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From the Microsoft Dynamics 365 Finance and Supply Chain Management blogs: Foreign currency revaluation; Manage stocked products; Fixed asset performance; Copilot

In this review of the Dynamics 365 Finance and Supply Chain Management blogs: Automation in foreign currency revaluation Bridging stocked inventory and project delivery in Dynamics 365 Project Operations integrated ERP deployment – a true game changer! Boosting fixed asset performance and diagnostics in manufacturing

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Unleashing CRM Automation with Agentforce 2.0 and Salesforce Data Cloud

In 2025, Customer Relationship Management is undergoing a radical transformation—powered by AI and enterprise-grade data orchestration. With the launch of Agentforce 2.0, Salesforce is delivering a digital labor platform that empowers organizations with fully autonomous AI agents able to automate workflows, make intelligent decisions, and

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Your Voice is Shaping the Future

Together at the Table The Salesforce Community ecosystem has always been about one thing: people coming together to learn, share, and grow. That’s why we created the Community Advisory Board (CAB): a group of trusted community leaders who volunteered to serve an 18-month term to

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Guide to Salesforce Service Cloud Implementation

In today’s fast-paced digital world, exceptional customer service can be the defining factor that sets businesses apart. Salesforce Service Cloud implementation offers a powerful solution for delivering personalized, efficient, and consistent support across all interaction channels. This guide walks you through the essentials—from initial setup

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How Interns Are Driving Real Tech Impact at Salesforce India

At Salesforce, interns don’t just learn; they take ownership, innovate, and make things happen. Every year, our Futureforce interns roll up their sleeves and dive deep into meaningful, high-impact work. This year was no exception. From product design to AI automation, from backend scalability to

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From Strategy to Execution: Making Salesforce Work for You

Salesforce has earned its spot as the top CRM system, empowering companies to manage customer relations to streamline their operations and boost growth. However, purchasing Salesforce licenses and establishing the platform is just the first step. The real challenge lies in bridging the gap between

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Two people at work looking at a computer screen.

5 Ways Salesforce Employees Are Using AI To Redefine Work

Imagine every meeting feeling like a taxing, high-stakes juggling act. For Amy Wood, manager of accessible events and real estate/travel at Salesforce, this was her reality. As a deaf individual who relies on captions, Wood struggled to keep up with the fast-paced conversations in meetings.

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Salesforce Partners Agentic AI in Accelerating Adoption

Agentic AI continues to revolutionize enterprise operations faster than ever. The Salesforce platform plays a vital role in helping businesses direct this technological evolution. However, many organizations find it challenging to maximize the platform’s potential, especially when implementing autonomous AI agents for automation. Why? The

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