The digital age is here, and it’s transforming business faster than ever. To keep up, you may need to rethink how you operate, sell, and engage with customers. Traditional systems and processes just may not be enough anymore. While many businesses are taking a calculated
Managing customer claims efficiently is essential to providing excellent service in the metals industry. In the latest installment of our video miniseries, we explore how our custom-built CRM Case module optimizes the claim request process, ensuring every case is handled with accuracy and efficiency. A
With 25% of desk workers and 43% of executives saying they spend too much time on email already, how do you ensure they’ll want to read yours? Time is precious. The cold email template you use for prospects must be compelling, engaging, and direct in
Introducción La automatización de procesos en la gestión empresarial sigue marcando el camino hacia la transformación digital, y Microsoft Dynamics 365 Business Central no se queda atrás. Sales Order Agent es una herramienta basada en inteligencia artificial diseñada para simplificar y agilizar la creación de
In this week’s Microsoft Dynamics partner news roundup: Volpi Capital invests in Bluestar Skipify partners with Retail Realm to launch identity-powered payments for Microsoft Dynamics 365 merchants Nonprofit leader Zamzam Foundation selects Brightpoint Infotech for Microsoft Dynamics Business Central implementation Columbus names Pankaj Kant as
![[Illustration] An AI agent with people in bubbles representing different customer service jobs](https://www.cybercloudintel.com/wp-content/uploads/2025/02/10-New-Jobs-AI-Is-Creating-in-Customer-Service.jpg)
AI is making waves across industries, and customer service is no exception. While there’s plenty of buzz about how it’s already transforming existing customer service roles, there’s another side to the story that’s just as exciting: the brand-new jobs AI is bringing to the table.
In this review of the Power Platform blogs: My top Power Platform features of the new release wave Power Pages: Form label best practices How to use user-defined functions and user-defined types in canvas apps How to deal with Dataverse activities in a canvas app
Convenient. Personalized. Intuitive. Simple. That’s what customers expect out of ecommerce experiences. When shoppers land on your site, they want to find what they’re looking for quickly (or enjoy the browsing experience if they aren’t searching for something specific). They want personalized, relevant recommendations and
I don’t know if anyone needs this. I’m not sure if even I need this yet, but I am starting to find it useful. We use test plans in Azure DevOps to record the steps and results of manual testing. I figured that if I’m
Code retrieval is a critical, yet under explored area in the field of artificial intelligence. While text retrieval systems have seen remarkable success in natural language processing (NLP) tasks, these approaches often fall short when applied to code. Developers face unique challenges when retrieving code
