Many field service operations are standing at a crossroads, staring down a future with artificial intelligence (AI). It’s becoming increasingly clear that AI isn’t just a luxury. It’s a necessary tool to thrive — and maybe even survive — in our rapidly changing industry. In
Over 2 billion+ people worldwide use WhatsApp, and this number is steadily increasing. 73% of consumers report that they prefer to message businesses on WhatsApp over any other platform, making WhatsApp a vital communication tool for CRM strategies. This shift is changing the landscape of
Imagine this: It’s 2025, and you’re sitting in your office, reviewing your latest quarterly results. But instead of sifting through endless spreadsheets or static dashboards, a dynamic AI assistant is presenting real-time insights. It’s not just numbers on a screen. Your AI assistant is telling
During a recent project, a client wanted a consistent banner design across multiple pages in Power Pages Design Studio, with customizable text displayed over the banner and it was a repeated task for the client. Also, the client had basic knowledge of the Power Pages
Posted By Manish chauhan on 18 Dec 2024 in YouTube How to effectively use the Configuration Migration Tool in Dynamics 365 to export and import entity configuration data between environments. In this tutorial, we cover the entire process, from creating a data schema to transferring
If you could create your ideal customer in a lab, who would they be? Where would they work? What needs would they have that only you could help solve? What would make them so uniquely suited to your product or service that they become a
In today’s blog, we’re turning our attention to another valuable feature: integrating charts into Power Apps forms. Whether you aim to track sales progress, enhance customer service, or manage projects efficiently, using charts can elevate your data analysis and decision-making processes. Advantages of Using Charts
In today’s AI landscape, data reigns supreme. Experts predict that by 2027, the world will store nearly 300 zettabytes of data. This explosion in data volume is not only a technological shift but an ethical challenge. And as businesses increasingly collect data to enhance customer
As a Power Platform Administrator, my job is to manage and secure the organization’s Power Pages applications, ensure everything runs smoothly, is secure, functional, and compliant with company policies. Before Microsoft recently introduced the activity logging feature in Microsoft Purview, tracking changes and fixing unexpected
Today’s customers demand seamless, personalized, and connected experiences at every interaction. To meet this expectation, your systems and teams must work together to deliver tailored interactions. A customer relationship management (CRM) can help you scale your small business, and drive connected experiences. This free webinar,
