Latest

In today’s fast-paced digital world, exceptional customer service can be the defining factor that sets businesses apart. Salesforce Service Cloud implementation offers a powerful solution for delivering personalized, efficient,

At Salesforce, interns don’t just learn; they take ownership, innovate, and make things happen. Every year, our Futureforce interns roll up their sleeves and dive deep into meaningful, high-impact

Salesforce has earned its spot as the top CRM system, empowering companies to manage customer relations to streamline their operations and boost growth. However, purchasing Salesforce licenses and establishing

Imagine every meeting feeling like a taxing, high-stakes juggling act. For Amy Wood, manager of accessible events and real estate/travel at Salesforce, this was her reality. As a deaf

Agentic AI continues to revolutionize enterprise operations faster than ever. The Salesforce platform plays a vital role in helping businesses direct this technological evolution. However, many organizations find it

The Brand and Experience Reality Check Picture this scenario: Two Fortune 500 companies deploy identical AI technology with the same underlying capabilities. Company A’s AI responds with “I’d be

Selecting the ideal CRM today can reshape how you market, sell, and nurture customer relationships. With CRM technologies rapidly evolving, AI-driven workflows, predictive analytics, and seamless integrations are reshaping

When we surveyed 350 mobile workers, we uncovered the friction they face every day that kills their productivity. Scheduling mishaps, administrative burden, and burnout topped their list of concerns.Our

I am increasingly asked by customers how to investigate potential security incidents in their Salesforce environments. Common questions are: What did a specific user do during that time? and