Using Location & Map In Dynamics CRM Field Service

Locations and maps are significant for getting the most value out of Field Service. For instance, knowing the location of work orders and resources permits the solution to effectively route the closest technician (resource) to the service request (work order).

Enabling maps lets dispatchers and technicians see a map view of work orders, accounts, and other records. They can also use address recommendations for quick and accurate data entry, get directions, and view real-time traffic.

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