
Revolutionizing Patient and Member Experiences
The Health and Life Sciences (HLS) industry is experiencing a fundamental shift driven by changing consumer expectations, tighter regulations, and a surge in digital innovation. Its ecosystem has a
The Health and Life Sciences (HLS) industry is experiencing a fundamental shift driven by changing consumer expectations, tighter regulations, and a surge in digital innovation. Its ecosystem has a
Once in a while I had a walk through AI hub in Power Platform and see what is new, or what calls my attention that maybe begore wasn’t s…
The digital age has brought unprecedented convenience, but at a cost to our planet. The rapid growth of digitalization has made the Information and Communications Technology sector, including digital
Earlier this month, Microsoft Dynamics announced two new Copilot Agents with the ambition of empowering Sales to close more deals even faster and transform business processes at the same
Compliance isn’t just about checking boxes — it’s about building trust and safeguarding both customer and company data. According to PwC’s Global Compliance report, 51% of respondents view cybersecurity
In customer relationship management, data is your most valuable asset. But let’s face it – making sense of all that data, especially when it’s spread across different entities in
First things first: How are you doing? Are you taking care of yourself and drinking enough water? Before we dive in, we want to acknowledge the moment. If you
Imagine this scenario…You’re halfway through your day. You’ve answered a WhatsApp message from a lead, replied to a product query on your site’s live chat, and just shot out
Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents.
Managing multiple projects often means constantly updating stakeholders with the latest information on timelines, budgets, and client feedback. For many project managers, this usually involves digging through CRM systems