SMS scams have surged by more than 300% since 2020, driven by the explosion of online activity and digital transactions. What started with pandemic-related fraud – fake vaccine alerts,
For one of New York’s most celebrated jewelry brands, luxury products go hand in hand with a curated white glove experience. The company recently turned to agentic AI to
Psst. Hey, business owners, customer service is kind of a lot, are we right or are we right? But what is exceptional customer service meaning these days? It’s not
If you’re a Business Development Representative (or dreaming of becoming one) in Norway, your next big opportunity might be just across the sea. Have you ever considered relocating? Dublin
In today’s data-driven business world, Salesforce being a CRM platform acts as the information house for many organisations. It provides critical operational and customer data which help organisations in
The B2B buying experience is no longer about email blasts, PDF pitch decks, and a one-size-fits-all follow-up from sales. Buyers are smarter, journeys are messier, and expectations are higher
Permission sets are a vital metadata type that provides users additional access to different tools and features beyond what their profile allows. Managing user access and permissions is a
Some of the biggest startups today had one thing in common before they became wildly successful: they all started in an incubator. Yes, even the most brilliant business ideas
When we launched Agentforce on Help in October 2024, our goal was to set the standard for world-class, agentic service. Agentforce on Help is an AI agent that supports
In today’s digital era, Salesforce has become the go-to customer relationship management (CRM) platform for businesses worldwide. Whether you’re managing customer data, automating workflows, or optimizing your company’s processes,
