In today’s digital era, Salesforce has become the go-to customer relationship management (CRM) platform for businesses worldwide. Whether you’re managing customer data, automating workflows, or optimizing your company’s processes,
How much of your business is automated? According to our latest Small and Medium Business Trends report, 65% of customers expect businesses to adapt to their fast-paced needs, yet
Delivery doesn’t usually make headlines — but it quietly makes everything else possible. It’s where strategy meets execution, and increasingly, where Artificial Intelligence (AI) meets impact. And that is
When it comes to protecting sensitive data, most people think about encryption, access controls, and login security. But one of the simplest ways sensitive information can be unintentionally exposed,
Despite healthcare being one of the fastest-growing sectors, projecting 1.9 million annual openings from 2023 to 2033, and offering a median annual wage significantly higher than other occupations—$83,090 compared
Finding a responsive audience for your brand is one of the toughest puzzles to crack in marketing. The traditional approach of targeting a wide audience through various channels may
Not all agents are the same, especially when it comes to enterprise tasks Building AI agents for CRM is much more than deploying a Large Language Model (LLM). An
Imagine an e-retailer struggling to personalize the online experience for its loyal in-store customers. With Salesforce Data Cloud’s Real-time Identity Resolution, as soon as an offline customer browses the
Entrepreneurs and small and medium-sized business (SMB) owners like you have many decisions to make while starting a business. Should you go for a Limited Liability Company (LLC) or
[Image credit: Nishit Raj Jain / Salesforce] While standing at a professional crossroads, Nishit chose curiosity over comfort and took the road less travelled. And it paid off. Back
